Shipping

FREE shipping in Ireland and the United Kingdom on orders over €49

 

Use the "ESTIMATE SHIPPING & TAXES" link in the shopping cart for the exact cost of delivery

Add a product you'd like to order to the shopping cart

Click the shopping cart icon in the top right corner of the web-page

Click "VIEW CART" button

Click "ESTIMATE SHIPPING AND TAXES", enter your county and region and select the "GET QUOTES" button


DHL Express shipping is now also available: 1-2 business day delivery to most destinations


Collection

Store pick-up availble in Dublin:

Unit E2 Riverview Business Park

Nangor Road

Dublin 12

D12 P838

Ireland

Republic of Ireland

We ship with AnPost. Orders will be dispatched within 24h, excluding weekends and public holidays. Delivery time in Ireland is 1-3 business days.

Shipping costs €4.95 or FREE on orders over €49

Tracking number is provided. Tracking link: https://track.anpost.ie/


 

 

United Kingdom (including Northern Ireland)

Delivery in the UK will be arranges by Royal Mail Parcelforce service.


Shipping costs €9.95 or Pound Sterling equivalent, depending on your payment method and the exchange rate of FREE on orders over €49.

Goods will be normally delivered to the customer within two-three working days.

Tracking number is provided. Orders can be tracked: https://www.parcelforce.com/track-trace or https://track.anpost.ie/


Ordered goods will be usually shipped to your preferred shipping address on the same working day if payment reaches our bank account before 11am, and on the following working day if we receive the payment after 11am.


Some of our international orders may be dispatched from location in Estonia to achieve optimal delivery time and cost.

 

If you should have any questions regarding the delivery, please don’t hesitate to contact us at info@aquaphor.eu


Returns

We will accept returns within 60 days after receipt of your order. Before returning any items to us, please contact us by telephone, e-mail or the Returns section of our website.

Please refer to the Returns and Cancellation sections of Terms and Conditions document for more details.


Returns for PayPal Customers

PayPal will compensate return shipping costs for purchases completed though PayPal on our website.

Service is free for PayPal customers in specified countries and needs activation.

Please refer to PayPal website for further details.

Service is available for residents of the following countries:


New lower shipping rates to most European Destinations for packages under 2 Kgs from €5.25

<500g
500g - 1kg
1.5kg
1.5-2kg
€ 5.25
€ 8.15
€ 11.25
€ 13.50

* Use shipping calculator in the shopping cart to estimate the shipping cost. Function becomes available after adding desired product to the shopping cart.


Other Destinations

* Use the "ESTIMATE SHIPPING & TAXES" link in the shopping cart for the exact cost of delivery


For destination other that Ireland and UK, we can now only offer weight based postage charge. Destination countries, estimated delivery times and weight based postage prices are displayed in the table below. Weight based shipping is divided into three weight bands: for packages under 2 kilograms, between 2 and 5 kilograms and those above 5 kilograms.

You will have an option to estimate shipping costs after adding products to the shopping cart. To do so, go to your ‘Shopping cart’, check the box next to ‘Estimate Shipping & Taxes’, type in destination Country, Region and Post Code and click ‘Get Quotes’.

Tracking number is provided.

 

We will also deliver to the following destinations:

(Table of destination countries including weight based prices and estimated delivery times)


* Estimated delivery time according to An Post

* All priced are in Euros inclusive of VAT at 23%. If you pay in currencies other than Euro, an exchange rate will be applied by the bank processing the transaction.

For the above destinations, goods will be dispatched from Ireland by An Post and delivered to your preferred shipping address by the local postal service in the destination country.


If your country is not listed above, please contact our customer service info[at]aquaphor.eu for rates.